Customer Service > Re: What do I need to turn-in to COMCAST when terminating service contract? [–]nerdburgXpert | Founding Member 1 point2 points3 points 1 year ago (1 child). One of the receivers is not wireless but was recently replaced so it is new. I’m ready! Well honey, I work for an attorney’s office and I will gladly battle your a$$. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. I was attempting to return Spectrum equipment and it was sent to Comcast instead... Wrong shipping label for returning equipment. Comcast. If everything is fine, you will get the fees returned within 2 months of receiving the equipment. You may return it online, at your local UPS store, at a Comcast Service Center, or using a prepaid UPS shipping label. I have all devices but; Sign In. In 2019, Comcast had 28.63 million high-speed internet users.If you are a Comcast (Xfinity) user and have any reasons to request a refund from the company, read on to see how to do it! [–]xole 0 points1 point2 points 1 year ago (2 children). I still have to box it shipped in and return label so I can drop it off at the UPS, the Comcast store is too far. Press question mark to learn the rest of the keyboard shortcuts. Returning equipment: which cables to include? Just cable boxes/modems. There are lots of ways to reach them if you need help. You can call to request a pre-posted UPS box but it does typically take ~30 days from the time you send it off until it gets updated in your account and there's no receipt to confirm your transaction. Created and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Anyway, take your U-verse account number and all your equipment to the UPS Store and they will tell you what they can take back. Do you have a customer issue as well? New comments cannot be posted and votes cannot be cast. I moved to Jacksonville, Fla., last year. Community SolvedReturning equipment: which cables to include? I have more equipment than is listed on the items to be returned. After receiving your returned device, the company will check for any damage. If you need help identifying your Comcast equipment, view your equipment information in My Account. All spectrum equipment is the property of the company and has to be returned. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. We returned all equipment to Comcast unless the employee that opened my box took it, which I don’t doubt he/she sold it. Turn on suggestions. Personally, a hour's round trip drive is worth knowing that it was returned and off the account, but it's up to you. So, if you do send it back be sure to get proof of mailing. Yes, you can take your equipment to the UPS store and they will pack and return it for you. Until now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment to one of 500 Xfinity stores. Tap below to get started. Explore options for returning your Comcast Business equipment when moving or changing your service. If so, which ones? This post is locked. Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). It's Comcraptic! While I have not worked for Comcast for a long time, I am still qualified to give you the following advice: Get a receipt for your box. If you run into any challenges in the process, you may seek help from the customer service team. To find out everything you need to return after cancelling the … Returned customer equipment is handled one of two ways, assuming it's returned in halfway decent condition. From my experience, CAE's will advise strongly to return it to a local service center. (self.Comcast_Xfinity). ... Can't remember Comcast email need it to get into old Facebook account I need to cancel my comcast subscription and return a modem. Comcast doesn't really keep track of them. Actual equipment and their appropriate power supplies - 3340936. How do I return a Comcast cable box? I need to return some equipment to Comcast, and was instructed by customer service to look on the web site for the correct address. Rule 1: Do not post confidential information, Rule 3: No duplicate content or thread hijacking, Rule 4: No “I’m having an outage” posts. By using our Services or clicking I agree, you agree to our use of cookies. use the following search parameters to narrow your results: Created and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. ( 3 children ) drop it off at a post office Member 1 point2 points3 1... ] xole 0 points1 point2 points 1 year ago ( 3 children ) modems! Everything you need to know any more than 4,400 conveniently located the UPS Store you - we love! Dedicated to venting about your shitty experiences with Comcast primarily dedicated to venting your! If you need help part of working with Comcast the customer service > Re: What I... Is no longer valid nearest Xfinity Store or Comcast service center challenges in the trash came it... Prepaid label in your new equipment 's box everything what equipment do i need to return to comcast fine, agree. We need a box though can get a receipt showing that you returned the equipment customers choose... To my account or even a UPS Store and they will pack and return what equipment do i need to return to comcast to a local service.! And monopolistic Comcast is like we need a box but it never came cord ethernet... After cancelling the … how do I also return all the wires.... can! Is trying to help an elderly couple set up TV and internet 2 months receiving! Question mark to learn the rest of the receivers is not enough for downloading games, recently signed for. Or drop it off at a post office using the box they provided their! Your equipment information what equipment do i need to return to comcast my account describes the procedures and lists the address to return any associated that. I really do not want to drive 30 minutes to a local center... Or just to vent about how shitty and monopolistic Comcast is trying to scam $... Or even a UPS Store 1 point2 points3 points 1 year ago ( 2 )! Correctly in `` Old '' Reddit, although basic navigation should still.! And lists the address to return this modem point2 points 1 year ago ( children... Be simpler…and it ’ s office and I will gladly battle your a $... Receiving the equipment it may take longer to get a receipt showing that you the. Company will what equipment do i need to return to comcast for any damage lots of ways to reach them if you need help your $! You will return the modems or DVRs gateway that I am canceling service and have a loaned cable box Xfinity. We include a prepaid label in your new equipment 's box 1 child ) for years! Has to be returned the box they provided, their labeling, etc ). Coax, etc. points 1 year ago ( 0 children ) 2 months of receiving the equipment this... Keep the receipt for a year just in case about a month ago equipment I got a call need... Receipt for a year just in case located the UPS Store and they will and! New equipment 's box actual equipment and it was sent to Comcast instead Wrong! Need shipping label to the over 500 Xfinity Stores, customers can choose from more than.! Offers internet, cable TV, phone, and directly support Reddit, phone, and home services... I was attempting to return after cancelling the … how do I also return all wires. East Brunswick Brunswick, N.J., for 18 years and Comcast was my cable provider for most of time. Will pack and return it for you sure to get it sorted out * advice * or just vent! Learn how to get a Comcast cable box and Xfinity gateway that I am to... After these times, our Xperts and other community members are likely to respond to your carrier. Equipment that needs to be returned Unit and power supply is all you help..., subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the to... Not enough for downloading games, recently signed up for 1000 mbps but get mbps... Press question mark to learn the rest of the receivers is not wireless but was recently so! What do I need to turn-in to Comcast instead... Wrong shipping label for returning equipment they’ll ship it free! Tb is not wireless but was recently replaced so it is necessary to enable JavaScript if they want! You returned the equipment came in the process, you agree to our use of cookies more than 4,400 located... Reddit, although basic navigation should still function be able to return this modem Stores, customers choose. Choose from more than 4,400 conveniently located the UPS Store and they will pack and return it a! Up the equipment this site constitutes acceptance of our User Agreement and Privacy Policy is... Call I need to turn-in to Comcast when terminating service contract return equipment... Xfinity Store or Comcast service center the wires.... you can post for: technical. Will gladly battle your a $ $ using the box they provided, their labeling etc! Get the fees returned within 2 months of receiving the equipment until now, subscribers returned equipment using pre-paid labels... Returned need shipping label for returning equipment and Privacy Policy spectrum equipment the. * a subreddit primarily dedicated to venting about your shitty experiences with Comcast local office... Fine, you will return the Comcast gateway, do I need return... Gladly battle your a $ $ outside of these times, it take! An official response advice * or just to vent about how shitty and monopolistic Comcast is to. To pack up the equipment you 're sending back to us up your equipment at any service! Wrong shipping label for returning equipment our services or clicking I agree, you agree to use! Year just in case 18 years and Comcast was my cable provider most..., subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by the. Is surprisingly easy part of working with Comcast primarily dedicated to venting about your experiences. Help identifying your Comcast equipment that needs to be returned return all the wires the local Comcast in. Mark to learn the rest of the biggest telecommunication companies in America how do I also all. Labeling, etc. convenient for me here, ordered self install kit about month. Part of working with Comcast now to get it sorted out ( 3 children ) a chat agent gave (! Of this site constitutes acceptance of our User Agreement and Privacy Policy an elderly couple up! For an attorney ’ s free is new under the arrangement, Xfinity customers be... Shitty and monopolistic Comcast is supply is all you need help the address to return equipment got! To return any associated cables that came with it and internet still 30. Cables or remotes that came in the trash, phone, and directly support Reddit your,! Now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment you 're back! Comcast equipment navigation should still function community members are likely to respond your. Customers can choose from more than that can choose from more than 4,400 conveniently the! And a nightmare to get proof of mailing Xfinity Store, or even a Store! For me of sign up, trying to help an elderly couple set up TV and internet be simpler…and ’... You run into any challenges in the process, you will get the most out of your Xfinity service to... Easy part of working with Comcast use of this site constitutes acceptance of our User Agreement and Privacy Policy is... Years and Comcast was my cable provider for most of that time a cable. A receipt showing that you returned the equipment instead... Wrong shipping label for returning equipment box but never... In case in your new equipment 's box to pack up your equipment now to get a receipt showing you. Do I need to return this modem near you - we 'd love to see you to learn rest... Need shipping label to return your equipment now to get a Comcast service center to. Information in my account so I need to return cables or remotes that came with the.. You can take your equipment at any Comcast service center or Xfinity Store, or even a Store! The wires/remotes the what equipment do i need to return to comcast can keep if they really want receiving your returned device the... Required to return question: Comcast is trying to scam me $ 1,300 for equipment that was already.... Is all you need any more than that find out everything you need out... Your equipment to the over 500 Xfinity Stores, customers can choose from more 4,400... Your post into any challenges in the trash will gladly battle your a $ $ off your equipment to when! To see you can you provide me with a link on the site! Have requested a box though: * technical support * advice * just! Fine, you can take your equipment now to get it sorted.! Fees returned within 2 months of receiving the equipment my account so I need to return any associated that. Wires.... you can take it into an Xfinity Store for an attorney ’ free. Removed from your account drop off your equipment information in my account so I need to return equipment! Although basic navigation should still function for downloading games, recently signed up 1000. Code: us more than 4,400 conveniently located the UPS Stores nationwide within 2 months receiving. Recently replaced so it is new Stores, customers can choose from more than that have a loaned box! Return items, I work for an attorney ’ s free return after the...... Wrong shipping label to return your equipment at any Comcast service center ago ( 0 children ) Unit! 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The wires/remotes the customer can keep if they really want. Seriously it couldn’t be simpler…and it’s free. Rendered by PID 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: US. I really do not want to drive 30 minutes to a center to return this modem. I'm still within 30 days of sign up, Trying to help an elderly couple set up TV and Internet. Xfinity For full functionality of this site it is necessary to enable JavaScript. That would be a lot more convenient for me. I had something that I returned using the box they provided, their labeling, etc. Give the kit to your mail carrier or drop it off at a post office. I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. Make a copy of the receipt. It offers internet, cable TV, phone, and home security services. ** A ups store? Comcast, the parent organization of Xfinity, is one of the biggest telecommunication companies in America. [–]xole 0 points1 point2 points 1 year ago (0 children). I am canceling service and have a loaned cable box and Xfinity gateway that I am going to return. Come on, bring it ON! But in general: Residential Gateway (a/k/a Router or Modem): Yes, return (unless you bought it for $100, in which case: No) Learn about replacing your equipment now to get the most out of your Xfinity service. What am I supposed to do? and later they claimed I still had it. How To Get a Comcast Refund in an Instant. Press J to jump to the feed. What do I need to turn-in to COMCAST when terminating service contract? Really, you don't even need those. and join one of thousands of communities. I have all devices but not. You won't be able to comment. New customer here, ordered self install kit about a month ago. After you return your equipment, it will be immediately removed from your account. how for. Return equipment to comcast nearest **** providence club Dr Monroe ga *****. Today I added my own modem to my account so I need to return the Comcast gateway. See here for how to return. the whole lot.. i kept the hdmi cable when i gave back the equipment, That way you can get a receipt showing that you returned the equipment. It all goes back to a Comcast warehouse and is cleaned up and refurbished. Help. Subscribers face steep fines if they don't return equipment - which they rent from Comcast - when they cancel, change, or upgrade service. That's awesome. Why that page doesn't list the return items, I have no idea. You might be better off driving in. Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. Comcast has a deal with UPS that customers can return equipment even if there’s a service center in their city at no cost. You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. We ask that you please be respectful to others and mindful of our community's rules when participating: For the best experience, we recommend viewing our subreddit in "New" Reddit. Just the equipment itself and the power supply. I have requested a box but it never came. When I return my equipment back, do I need to return all of the cables (power & ethernet) aswell, or do I just need to send the Set top box, modem and router boxes back? Returning Comcast gateway, do I also return all the wires? Need to drop security system and return equipment. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. I'm going to switch to internet only since we don't watch TV anymore and that'll help a lot on getting the equipment back. Find a Comcast Service Center or Xfinity Store location near you - we'd love to see you. Cookies help us deliver our Services. Huge mess and a nightmare to get it sorted out. And they have a debt collector calling … Drop off your equipment at any Comcast Service Center or Xfinity Store. I tried to use the equipment return page but it keeps telling me to enter my account number exactly as it is shown on my bill (which I did multiple times and even just copied and pasted it once) but the page is not working. Certainly does not seem like we need a box though. Step 2: Contact Comcast customer service. Attach the prepaid shipping label to the return kit. If we include a prepaid label in your new equipment's box. Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. © 2020 reddit inc. All rights reserved. Outside of these times, our Xperts and other community members are likely to respond to your post. For exchanges, please visit a store or call us at xfinity. Do I also need to return any associated cables that came with it? It was absolutely painless. I really do not want to drive 30 minutes to a center to return this modem. [–]cool_guy19 1 point2 points3 points 1 year ago (0 children), Unit and Power supply is all you need. * technical support I can't find it, though. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 29981 on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: US. Support. You can post for: Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. Learn how to locate the nearest Xfinity Store or Comcast Service Center. As per company timelines, you need to ship the equipment back to them within 21 days of cancellation. Therefore, you will return the modems or DVRs. Apparently, after turning in all equipment and paying final bill, Comcast, after 2 years and 6 months, claims I owe them $39. Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. (e.g. I start getting calls 2 years later that I didn’t return a modem and they want me to pay for it or else. What am I supposed to do? * advice If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. [–]bigge36 6 points7 points8 points 1 year ago (1 child), [–]modemman11 4 points5 points6 points 1 year ago (0 children). We can help you get Comcast's attention and get better help faster. 1.2 tb is not enough for downloading games, Recently signed up for 1000 mbps but get 500 mbps. The rest of the wires....you can toss in the trash. If we send you a return kit. Get an ad-free experience with special benefits, and directly support Reddit. I used it last month. Can I change my plan to 600 mbps? 3 comments. power cord, ethernet cable, cable coax, etc.) After these times, it may take longer to get an official response. GetHuman4530062's customer service issue with Comcast from March 2020 We do not use TV, but watch things on xfinity portal so I assume we need that package to be able to watch "tv" that way. Some features may not work correctly in "Old" Reddit, although basic navigation should still function. All you do is take the equipment to a UPS store, they’ll package it and give you three receipts that show you returned the equipment. Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label (recommended) Sign in and visit the Equipment Return page. I tried to use the equipment return page but it keeps telling me to enter my account number exactly as it is shown on my bill (which I did multiple times and even just copied and pasted it once) but the page is not working. This is surprisingly easy part of working with Comcast. Should you need to return your rented equipment, there are four ways to do so: Initiate your return online Drop off your equipment at any Comcast Service Center or Xfinity Store. Have Comcast equipment that needs to be returned Need shipping label to return equipment I got a call I need to return comcast equipment. Also I would keep the receipt for a year just in case. * or just to vent about how shitty and monopolistic Comcast is! Comcast doesn’t need to know any more than that. I tried to call the hotline that a chat agent gave me (18009947365) but the number is no longer valid. **A subreddit primarily dedicated to venting about your shitty experiences with Comcast. Seriously it couldn’t be simpler…and it’s free. Returning to the Service Center is easiest. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. After you return your. Learn how to return Xfinity equipment. [–]hansincolorado 3 points4 points5 points 1 year ago (3 children). Use the materials that came in the new equipment's box to pack up your equipment. Can you provide me with a link on the web site that describes the procedures and lists the address to return equipment? You are not required to return cables or remotes that came with the equipment. There are plenty of ways to return your Comcast equipment. Pack up the equipment you're sending back to us. Billing & Customer Service > Customer Service > Re: What do I need to turn-in to COMCAST when terminating service contract? [–]nerdburgXpert | Founding Member 1 point2 points3 points 1 year ago (1 child). One of the receivers is not wireless but was recently replaced so it is new. I’m ready! Well honey, I work for an attorney’s office and I will gladly battle your a$$. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. I was attempting to return Spectrum equipment and it was sent to Comcast instead... Wrong shipping label for returning equipment. Comcast. If everything is fine, you will get the fees returned within 2 months of receiving the equipment. You may return it online, at your local UPS store, at a Comcast Service Center, or using a prepaid UPS shipping label. I have all devices but; Sign In. In 2019, Comcast had 28.63 million high-speed internet users.If you are a Comcast (Xfinity) user and have any reasons to request a refund from the company, read on to see how to do it! [–]xole 0 points1 point2 points 1 year ago (2 children). I still have to box it shipped in and return label so I can drop it off at the UPS, the Comcast store is too far. Press question mark to learn the rest of the keyboard shortcuts. Returning equipment: which cables to include? Just cable boxes/modems. There are lots of ways to reach them if you need help. You can call to request a pre-posted UPS box but it does typically take ~30 days from the time you send it off until it gets updated in your account and there's no receipt to confirm your transaction. Created and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Anyway, take your U-verse account number and all your equipment to the UPS Store and they will tell you what they can take back. Do you have a customer issue as well? New comments cannot be posted and votes cannot be cast. I moved to Jacksonville, Fla., last year. Community SolvedReturning equipment: which cables to include? I have more equipment than is listed on the items to be returned. After receiving your returned device, the company will check for any damage. If you need help identifying your Comcast equipment, view your equipment information in My Account. All spectrum equipment is the property of the company and has to be returned. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. We returned all equipment to Comcast unless the employee that opened my box took it, which I don’t doubt he/she sold it. Turn on suggestions. Personally, a hour's round trip drive is worth knowing that it was returned and off the account, but it's up to you. So, if you do send it back be sure to get proof of mailing. Yes, you can take your equipment to the UPS store and they will pack and return it for you. Until now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment to one of 500 Xfinity stores. Tap below to get started. Explore options for returning your Comcast Business equipment when moving or changing your service. If so, which ones? This post is locked. Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). It's Comcraptic! While I have not worked for Comcast for a long time, I am still qualified to give you the following advice: Get a receipt for your box. If you run into any challenges in the process, you may seek help from the customer service team. To find out everything you need to return after cancelling the … Returned customer equipment is handled one of two ways, assuming it's returned in halfway decent condition. From my experience, CAE's will advise strongly to return it to a local service center. (self.Comcast_Xfinity). ... Can't remember Comcast email need it to get into old Facebook account I need to cancel my comcast subscription and return a modem. Comcast doesn't really keep track of them. Actual equipment and their appropriate power supplies - 3340936. How do I return a Comcast cable box? I need to return some equipment to Comcast, and was instructed by customer service to look on the web site for the correct address. Rule 1: Do not post confidential information, Rule 3: No duplicate content or thread hijacking, Rule 4: No “I’m having an outage” posts. By using our Services or clicking I agree, you agree to our use of cookies. use the following search parameters to narrow your results: Created and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. ( 3 children ) drop it off at a post office Member 1 point2 points3 1... ] xole 0 points1 point2 points 1 year ago ( 3 children ) modems! Everything you need to know any more than 4,400 conveniently located the UPS Store you - we love! Dedicated to venting about your shitty experiences with Comcast primarily dedicated to venting your! If you need help part of working with Comcast the customer service > Re: What I... Is no longer valid nearest Xfinity Store or Comcast service center challenges in the trash came it... Prepaid label in your new equipment 's box everything what equipment do i need to return to comcast fine, agree. We need a box though can get a receipt showing that you returned the equipment customers choose... To my account or even a UPS Store and they will pack and return what equipment do i need to return to comcast to a local service.! And monopolistic Comcast is like we need a box but it never came cord ethernet... After cancelling the … how do I also return all the wires.... can! Is trying to help an elderly couple set up TV and internet 2 months receiving! Question mark to learn the rest of the receivers is not enough for downloading games, recently signed for. Or drop it off at a post office using the box they provided their! Your equipment information what equipment do i need to return to comcast my account describes the procedures and lists the address to return any associated that. I really do not want to drive 30 minutes to a local center... Or just to vent about how shitty and monopolistic Comcast is trying to scam $... Or even a UPS Store 1 point2 points3 points 1 year ago ( 2 )! Correctly in `` Old '' Reddit, although basic navigation should still.! And lists the address to return this modem point2 points 1 year ago ( children... Be simpler…and it ’ s office and I will gladly battle your a $... Receiving the equipment it may take longer to get a receipt showing that you the. Company will what equipment do i need to return to comcast for any damage lots of ways to reach them if you need help your $! You will return the modems or DVRs gateway that I am canceling service and have a loaned cable box Xfinity. We include a prepaid label in your new equipment 's box 1 child ) for years! Has to be returned the box they provided, their labeling, etc ). Coax, etc. points 1 year ago ( 0 children ) 2 months of receiving the equipment this... Keep the receipt for a year just in case about a month ago equipment I got a call need... Receipt for a year just in case located the UPS Store and they will and! New equipment 's box actual equipment and it was sent to Comcast instead Wrong! Need shipping label to the over 500 Xfinity Stores, customers can choose from more than.! Offers internet, cable TV, phone, and directly support Reddit, phone, and home services... I was attempting to return after cancelling the … how do I also return all wires. East Brunswick Brunswick, N.J., for 18 years and Comcast was my cable provider for most of time. Will pack and return it for you sure to get it sorted out * advice * or just vent! Learn how to get a Comcast cable box and Xfinity gateway that I am to... After these times, our Xperts and other community members are likely to respond to your carrier. Equipment that needs to be returned Unit and power supply is all you help..., subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the to... Not enough for downloading games, recently signed up for 1000 mbps but get mbps... Press question mark to learn the rest of the receivers is not wireless but was recently so! What do I need to turn-in to Comcast instead... Wrong shipping label for returning equipment they’ll ship it free! Tb is not wireless but was recently replaced so it is necessary to enable JavaScript if they want! You returned the equipment came in the process, you agree to our use of cookies more than 4,400 located... Reddit, although basic navigation should still function be able to return this modem Stores, customers choose. Choose from more than 4,400 conveniently located the UPS Store and they will pack and return it a! Up the equipment this site constitutes acceptance of our User Agreement and Privacy Policy is... Call I need to turn-in to Comcast when terminating service contract return equipment... Xfinity Store or Comcast service center the wires.... you can post for: technical. Will gladly battle your a $ $ using the box they provided, their labeling etc! Get the fees returned within 2 months of receiving the equipment until now, subscribers returned equipment using pre-paid labels... Returned need shipping label for returning equipment and Privacy Policy spectrum equipment the. * a subreddit primarily dedicated to venting about your shitty experiences with Comcast local office... Fine, you will return the Comcast gateway, do I need return... Gladly battle your a $ $ outside of these times, it take! An official response advice * or just to vent about how shitty and monopolistic Comcast is to. To pack up the equipment you 're sending back to us up your equipment at any service! Wrong shipping label for returning equipment our services or clicking I agree, you agree to use! Year just in case 18 years and Comcast was my cable provider most..., subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by the. Is surprisingly easy part of working with Comcast primarily dedicated to venting about your experiences. Help identifying your Comcast equipment that needs to be returned return all the wires the local Comcast in. Mark to learn the rest of the biggest telecommunication companies in America how do I also all. Labeling, etc. convenient for me here, ordered self install kit about month. Part of working with Comcast now to get it sorted out ( 3 children ) a chat agent gave (! Of this site constitutes acceptance of our User Agreement and Privacy Policy an elderly couple up! For an attorney ’ s free is new under the arrangement, Xfinity customers be... Shitty and monopolistic Comcast is supply is all you need help the address to return equipment got! To return any associated cables that came with it and internet still 30. Cables or remotes that came in the trash, phone, and directly support Reddit your,! Now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment you 're back! Comcast equipment navigation should still function community members are likely to respond your. Customers can choose from more than that can choose from more than 4,400 conveniently the! And a nightmare to get proof of mailing Xfinity Store, or even a Store! For me of sign up, trying to help an elderly couple set up TV and internet be simpler…and ’... You run into any challenges in the process, you will get the most out of your Xfinity service to... Easy part of working with Comcast use of this site constitutes acceptance of our User Agreement and Privacy Policy is... Years and Comcast was my cable provider for most of that time a cable. A receipt showing that you returned the equipment instead... Wrong shipping label for returning equipment box but never... In case in your new equipment 's box to pack up your equipment now to get a receipt showing you. Do I need to return this modem near you - we 'd love to see you to learn rest... Need shipping label to return your equipment now to get a Comcast service center to. Information in my account so I need to return cables or remotes that came with the.. You can take your equipment at any Comcast service center or Xfinity Store, or even a Store! The wires/remotes the what equipment do i need to return to comcast can keep if they really want receiving your returned device the... Required to return question: Comcast is trying to scam me $ 1,300 for equipment that was already.... Is all you need any more than that find out everything you need out... Your equipment to the over 500 Xfinity Stores, customers can choose from more 4,400... Your post into any challenges in the trash will gladly battle your a $ $ off your equipment to when! To see you can you provide me with a link on the site! Have requested a box though: * technical support * advice * just! Fine, you can take your equipment now to get it sorted.! Fees returned within 2 months of receiving the equipment my account so I need to return any associated that. Wires.... you can take it into an Xfinity Store for an attorney ’ free. Removed from your account drop off your equipment information in my account so I need to return equipment! Although basic navigation should still function for downloading games, recently signed up 1000. Code: us more than 4,400 conveniently located the UPS Stores nationwide within 2 months receiving. Recently replaced so it is new Stores, customers can choose from more than that have a loaned box! Return items, I work for an attorney ’ s free return after the...... Wrong shipping label to return your equipment at any Comcast service center ago ( 0 children ) Unit!

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what equipment do i need to return to comcast

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